Politeness : A touch more civility goes a long way

I’ve always thought of myself as being polite.  I say my please and thank you’s.  I hold the door open for others as often is possible. And sometimes annoyingly to the group I’m with, as they are waiting for me to finish door duty.  I don’t curse in mixed company and never first when meetingContinue reading “Politeness : A touch more civility goes a long way”

Building Trust : Making Deposits Not Withdrawals

We need one another. Almost no one in the modern world can survive completely on their own. There is almost nothing around us that isn’t there, in part, because of another person. We are connected and interconnected.  All of that connectivity requires relationships and at the heart of all relationships is trust. In building trustContinue reading “Building Trust : Making Deposits Not Withdrawals”

Building Credibility and Professionalism through Mastering Tact and Diplomacy

Are you regularly hurting other people’s feelings? Struggling to get others to accept your feedback? Frustrated that you aren’t getting what you want? Don’t have the influence that you want? You are right, why won’t anyone listen? If any of this sounds like you, you may need to build your skill at tact and diplomacy.Continue reading “Building Credibility and Professionalism through Mastering Tact and Diplomacy”